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Emergency Repairs At Christmas

Please call us at 0800 068 1466 to report any urgent repairs while are offices are closed for the holidays.
Reporting emergency repairs
Christmas 2024

As the festive season approaches and our offices prepare to close their doors for the holidays, it’s essential to address any potential emergency repair needs for your peace of mind and safety.

We understand that unforeseen issues can arise at any time, including during Christmas when services may not be readily available.

Please note that our offices will be closed for the holidays from Tuesday, December 24th, at 5 PM, and will reopen on Monday, January 6th, at 9 AM.

Reporting Emergency Repairs

In the event of any emergency repairs that requires immediate attention and cannot wait until our offices reopen, we have set up a dedicated 24/7 hotline.

Please call us at 0800 068 1466 to report any urgent issues. This number will be the sole means of reporting emergency repairs while our offices are closed.

Reporting Non-Emergency Repairs

Should you have a non-emergency repair that can be addressed once our offices resume regular operations, we encourage you to complete an online form. This allows us to efficiently attend to your needs once we’re back in the office on January 6th.

Your safety and comfort are of utmost importance to us, and we aim to provide continuous support even during the holiday closure. We appreciate your understanding and cooperation in adhering to these procedures for reporting emergency repairs.

Reporting Emergency Repairs For Properties Under Their Defects Period
For properties still within their defects period, specific emergency contact numbers can be found below. We understand the importance of timely assistance, especially for properties under this category.

Bridgehousehill Road, Kilmarnock

Plumber-  McRoberts Plumbing and Heating                        01563820559

Electrician- Scott Keen                                                            07722934628

Joiner- Iain Stewart                                                                   07877988553

Sprinkler Installations- NPHS                                                   07525003091

Garven Road, Stevenston

Electrical Sub-Contractor- Jordans Electrics                         07811 273361

Plumbing Sub-Contractor- James Frew Ltd                           01294468113

Sprinkler Installations- NPHS                                                    07763415999

Ashleigh Scotland Ltd- Nigel Bailey                                       07394563874

Heathhall, Dumfries

Springfield Partnerships                                                         03307260179

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