Welcome to the "My CHA"
Tenant Area
The “My CHA” tenant portal acts as a valuable resource, offering comprehensive information tailored specifically for tenants, such as guidelines, policies, and relevant updates. Through this platform, tenants can navigate their housing-related matters with ease, enhancing transparency and fostering a collaborative relationship between Cunninghame Housing and its tenants.
Have you created your online rent account?
You will need your 19 digit MPAN Number to create your account. If you cannot locate this please request the information from your housing officer.
Create your CHA Rent Account
By creating your online account you can easily make rent payments, view your rent account and keep track of your balance using our AllPay platform.
CHA tenant information
As part of your tenancy we aim to provide you with information that makes it easy for you to get in touch with us.
Make a rent payment
Making a rent payment online has never been easier with our AllPay portal. Just create an account and manage your rent payments.
Report a repair
You can report a repair online via our Direct Works Tenant service and a member of our team will get back to you as soon as possible.
Alterations
If you wish to make an alteration to your tenancy, or if you need permission to modifiy your property you will find all the forms you need here.
Permissions
Handy tenant information for moving in or out of our properties, health & safety and housing maintenance.
Additional tenant services
Keep updated with tenancy changes, contact your local housing officer, request permission to make property or tenancy changes, contact our Financial Inclusion Team, access our Fuel Poverty Service or Furnish Your Home for less.
Handbook
Teams
Advice
Your Home
Service
Newsletters
By subscribing to our tenant newsletter you will be kept informed of all relevant events, news and updates from CHA regarding your tenancy and all other news that’s important to you as a tenant of CHA.