Is Your Home at Risk Due to an Outdated Electricity Meter?
Do you rely on a Radio Teleswitch meter? If so, there’s an important change coming that could impact your home’s heating and hot water supply.
What’s Happening?
The technology that supports your Radio Teleswitch meter is being switched off on June 30, 2025. This means that your meter may no longer function correctly, potentially disrupting your electricity supply. Without the ability to switch between peak and off-peak rates, your heating and hot water could stop working as expected.
What Should You Do?
We strongly recommend that you check next to your electricity meter for a small box resembling the one in the images provided below. If you have an RTS meter, contact your electricity supplier immediately to arrange an upgrade to a smart meter.

Why Is This So Urgent?
Electricity suppliers are responsible for replacing all RTS meters before the service ends, but this is a huge task. Many people are still using this metering setup, and time is running out. Acting now will help ensure you don’t experience service disruptions.
What If You Can’t Get a Smart Meter?
If, for any reason, you are unable to have a smart meter installed, your supplier must provide an alternative solution to prevent loss of supply or unfair charges. It’s their responsibility to keep your service running smoothly.
Learn more about smart meters and their benefits here
Take Action Today – Don’t Wait!
To avoid unexpected power issues, call your electricity supplier now and make sure you are on the list for a meter upgrade. The longer you wait, the more difficult it may become to get the necessary changes made before the deadline.
No Action Required If You Already Have a Smart Meter
If you’ve already upgraded to a smart electricity meter, you’re all set—no further action is needed.
However, for those still using an RTS meter, the clock is ticking. Contact your supplier today to secure your upgrade and ensure your home stays warm and powered.