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Tenant Services

TENANT Services

From getting in touch with your local housing team, to applying for a house. You will find all of the information you need by visiting any of the website areas listed here.

Housing AREA TEAMS

Contact details for all of our housing area team members.

APPLY FOR A HOUSE

All the information you need when applying for a house.

Property TO RENT

Find a Cunninghame Housing property to rent in your local area.

MOVING IN

All the information you need for moving in.

MOVING OUT

Handy information if you are moving out.

MONEY MATTERS

Find information and advice from our specialist teams who are here to help.

MAKE PAYMENTS

Easy ways for you to make a payment.

FINANCIAL INCLUSION

Advice and support around financial inclusion problems.

TENANT PARTICIPATION

We encourage tenant participation and feedback about problems within the local areas. We have 6 groups running across Ayrshire.

SCRUTINY GROUPS

We make sure that peoples interests are at the heart of how housing is delivered.

PROPERTY MAINTENANCE

Our Asset Management team are responsible for the delivery of all  major replacements and repairs on tenant homes.

REPAIR SERVICE

Everything you need to know about telling us about a repair, emergency repairs and carrying out changes to a property. Find out about our responsibilites and your responsibilities.

PLANNED MAINTENANCE

Our planned investment programme deals with major elements. These include central heating, kitchens, bathrooms and windows are swapped out at the end of their life cycle.

CYCLICAL MAINTENANCE

The cyclical programme includes works that are carried out on a pre-decided arranged cycle. It makes sure that we meet our legal roles around gas safety and electrical testing.

ASSET MANAGEMENT
& INVESTMENT

To maintain our stock in a good way of repair, we run a comprehensive planned investment programme.

ASSET MANAGEMENT

Asset Management includes the entire maintenance function from responsive repairs, planned and cyclical maintenance.

HEALTH & SAFETY

Cunninghame Housing Association places strong importance on the Health and Safety. Including our homes, particularly in the areas of gas and electrical safety.

ENERGY PERFORMANCE

We will continue to carry out home energy assessments. We going to do what the Association considers to be practical energy efficiency improvements.

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